Custom Label FAQs
Answers on Ordering, Materials, Artwork, Samples & Shipping
These are the questions we hear most, grouped by topic — ordering and MOQ, materials and finishes, artwork and files, samples, production and color, and application and shipping. Jump to a category below, or reach our team directly if your question is not here.
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Ordering and Minimum Order Quantity
How ordering and quantities work — from a single launch run to recurring bulk.
Ready to price your run?
Send your label size, quantity, material, finish and artwork, and we prepare a custom quotation.
Get a Custom QuoteOur standard MOQ is from 200 pcs. The workable quantity depends on the label size, material and finish, so tell us your project and we confirm the smallest run that suits it.
Yes. We support product launches, multiple SKUs and recurring bulk runs — the same artwork and material can scale from a first run up to volume production.
Send your label size, quantity, material, finish and artwork, and we prepare a custom quotation. Lead time and pricing are confirmed with your quote rather than fixed in advance.
Label size, quantity, material, the packaging surface it goes on, finish and delivery country all help us quote accurately the first time.
Materials and Finishes
Choosing the right material and finish for your product and where it lives.
Not sure which material?
Our material guide walks through surface, environment, look and budget — or tell us your product and we recommend one.
See the Material GuideIt depends on your surface and environment. See our material guide, or tell us your product and where it lives and we will recommend a face stock, adhesive and finish.
Film materials like BOPP, vinyl and polyester resist water and moisture far better than paper. See the waterproof labels page for the right build for bottles, jars and cold or wet products.
Yes — foil labels for a metallic accent and holographic labels for a rainbow shift, each covered on its own page.
Lamination, foil, embossing, spot UV and soft-touch, used on their own or combined. See the premium label finishes page for what each one adds.
Artwork and File Requirements
Getting print-ready files right so your first run comes back on target.
Prepping your file?
Our artwork guidelines cover format, bleed, dielines, color mode and resolution in full detail.
See Artwork GuidelinesA vector AI, print PDF or EPS is preferred. Raster images should be at least 300 dpi at final print size — see the artwork guidelines for full file prep.
Commonly 3 mm of bleed, with a dieline on its own layer for custom shapes. The artwork guidelines show how to set both up correctly.
CMYK for print, with Pantone references where a brand color must stay exact across every run.
At least 300 dpi at the final print size, so photos and detailed artwork stay crisp on the label.
Samples and Proofing
Checking clarity, feel and color before you commit to a full run.
Want to see it first?
Ask for material and finish samples, and a digital proof of your artwork, before a bulk order.
Request Label SamplesYes. Material and finish samples may be available to evaluate before a bulk order, so you can judge the look and feel in hand.
A digital proof of your artwork can be provided for approval before production, so you sign off on layout, color and text first.
Yes. Material samples help you check clarity, feel and durability first, so the face stock and finish are right before you scale up.
Production, Lead Time and Color
How production is scheduled and how brand color stays consistent.
Have a timeline in mind?
Tell us your material, finish, quantity and deadline, and we confirm a realistic production timeline with your quote.
Discuss Your ProjectLead time depends on the material, finish, quantity and artwork status, so we confirm a timeline with your quote rather than quote a fixed number up front.
Yes. We print to Pantone references to keep brand color consistent, which matters most when a color is central to your identity.
We hold color to your Pantone and brand targets so repeat orders match the runs before them.
Both. The method is chosen by your quantity, detail and finish — digital suits shorter runs and variation, flexographic suits longer runs and certain finishes.
Application and Shipping
Getting labels onto your product, and out to you, wherever you are.
Applying by machine?
Our application guide covers hand versus machine application and the roll specs an applicator needs.
See Application GuideBoth — hand for small runs and unusual shapes, machine for volume. Machine rolls need the right core, outer diameter, unwind direction and gap; see the application guide.
Core size, outer diameter, unwind direction and gap, matched to your applicator. The application guide shows how to read each one.
Yes. We coordinate worldwide delivery by quantity, destination and schedule, and confirm the method with your quote.
On rolls, fanfold or sheets to suit hand or machine application — we confirm the format that fits how you apply them.
Still Have Questions? Contact Our Team
If your question is not answered here, tell us about your project and our team will help — from choosing a material to preparing your artwork and quoting your order.